Terms and conditions

As of: 06.10.2026

Draft · after incorporationWill be completed with the company details after OV Solutions is incorporated. To be legally reviewed before publication.

1. Scope

These general terms and conditions (terms) govern the use of the ImmoFlow software as a cloud service (software as a service) by business customers and private owners ("customer"). The provider is [Company name], [Street No., Postcode Town], Switzerland ("ImmoFlow").

Deviating terms of the customer apply only if ImmoFlow has agreed to them in writing.

2. Conclusion of the contract

The contract is concluded when the customer accepts a quote from ImmoFlow. The quote sets out in particular the scope of services, the prices, the term and the notice periods. In case of conflict, the quote takes precedence over these terms.

3. Services

ImmoFlow provides the customer with the software and all its features over the internet. ImmoFlow provides onboarding, data transfer and training to the extent the quote provides for them.

ImmoFlow develops the software continuously and may change features, provided the contractual benefit for the customer is not materially reduced.

4. Availability

ImmoFlow endeavours to keep the service running without disruption but does not guarantee any particular availability. Maintenance is carried out outside normal business hours where possible. ImmoFlow is not responsible for interruptions caused by third parties such as hosting or network providers, or by force majeure.

5. Customer duties

The customer

keeps its users' login details secret and assigns roles and rights as needed,
is responsible for the data it records in ImmoFlow, in particular for its lawfulness and for informing the persons concerned,
uses ImmoFlow only for its intended purpose and without misuse,
checks postings, statements and correspondence before using or sending them,
reports disruptions and security incidents it notices without delay.

6. AI features

Suggestions from the AI features are drafts. The customer is responsible for postings, correspondence and legal steps. The customer can switch off the AI features for its organisation.

7. Customer data

The data the customer records in ImmoFlow remains at the customer's disposal. ImmoFlow uses it only to provide the agreed services.

On request, ImmoFlow provides the customer with its data in a common, machine-readable format. The details are set out in the quote.

8. Data protection

ImmoFlow processes the personal data the customer records in ImmoFlow as a processor under Art. 9 FADP. The details are set out in the data processing agreement, which forms part of the contract. Otherwise the privacy policy applies.

9. Confidentiality

The parties treat confidential information of the other party that they learn in connection with the contract as confidential. This obligation continues after the contract ends.

10. Prices and payment

Prices and payment terms follow from the quote.

11. Liability

ImmoFlow is liable for damage it causes intentionally or through gross negligence. Otherwise, liability, in particular for slight negligence, indirect damage, consequential damage and lost profit, is excluded to the extent permitted by law (Art. 100 CO).

Liability for auxiliary persons is excluded to the extent permitted by law (Art. 101 para. 2 CO).

12. Term and termination

The term and notice periods follow from the quote. The right to terminate for good cause is reserved.

13. Changes to these terms

ImmoFlow may update these terms. Changes are announced to the customer in advance and are deemed accepted if the customer does not object within the period stated in the announcement.

14. Governing law and jurisdiction

Swiss law applies, excluding the United Nations Convention on Contracts for the International Sale of Goods (Vienna Convention). The exclusive place of jurisdiction is [Place].