2.9

Drafting messages and letters from the data

On a lease, contact, property, handover, dunning case and ticket you draft messages and formal letters from the recorded facts. A text template of your office sets the wording, the AI phrases it on request; you check and decide what is saved.

ForProperty management
WherePortfolioLeasesDraft a message or letter
Draft area with kind of draft, basis, text template and editable text.
Fig. 2.9Draft area with kind of draft, basis, text template and editable text.
How to proceed
  1. Open the record, for example a lease, and choose "Draft a message or letter" (on a ticket "Draft a letter"). Choose the kind of draft; depending on the record you can pick, for example, "Payment reminder", "Request documents", "Tenant information", "Appointment confirmation", "Follow-up after the handover" and "Letter".

  2. Check the recipient and the "Language"; the recipient's language is preset. Under "Text template" the office's default template is preselected, and "Insert template" fills it from the data without the AI. For a request, an information or a letter, name the topic, and for a letter also the "Subject".

  3. Read "Missing from the record" and the "Basis". Choose tone and length and click "Suggest draft". With a template the AI keeps its wording; whatever is missing in the record is marked in the text.

  4. Edit the text. Keep a message with "Save on the record" or take it into your mail program with "Copy". Create a letter with "File as PDF letter": it gets the logo and address block and is filed on the record.