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3.8

Creating and documenting a reminder letter

The preview shows which claims go into the letter and which fee is planned. This lets you check content and consequences before creating it.

ForProperty management
WhereDunning casePrepare reminder
Reminder preview with the amount due, the portion not yet due and the fee basis.
Fig. 3.8Reminder preview with the amount due, the portion not yet due and the fee basis.
How to proceed

  1. Check the amount due, the claims not yet due shown separately and the proposed payment deadline.

  2. Check the reminder fees and the basis on record. Without a recorded basis, ImmoFlow charges no reminder fees, not even on the strength of the reminder stage alone.

  3. Click "Create reminder" only after your review. The action generates the PDF, files it with the dunning case and the tenancy and moves the case to the new stage.

  4. Send the letter yourself and record the date, method of dispatch and tracking number with "Confirm dispatch". You can open the filed document again later.

As of 29.10.2026Question not answered? Get in touch